Living with the service has been one of the most distressing experiences of my life. Over three years, I faced constant pressure, negligence, and intimidation in what should have been a safe home. They ignored basic legal protections, shifted responsibilities onto tenants, and refused to investigate serious financial, safety, and data protection issues. This cumulative stress harmed my health, cost me jobs, and led to significant financial loss. I have lived with them for three years and experienced numerous issues, including improper deposit handling, data breaches, and severe neglect of maintenance and safety. Rent is above market rate, yet basic living standards are unmet. This has been the worst experience I’ve had with any landlord in the UK.
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At Folio, we are passionate about finding you a home that you will love. We have been matching up people with properties since 2007; establishing great relationships, opinions and feedback that strive us to be different.
