I ordered a new iPhone and passed the credit check. Fone house kept saying they had not heard back from the network 2 say I had passed the credit check. I had to ring and email regarding what was happening with my order as it states 24/48 hours. 9 days later the fone house send me a awful email stating yes I passed the credit check but they decided to do checks of there own and decided I was not getting the iPhone. The way they delt with my order and treated me as a person was disrespectful and rude. I paid £29.99 upfront cost for the phone and I am still awaiting my refund. I went through 3 network and received my iPhone the next day with no problem at all. Fone house made me feel like I had done something wrong and had no respect at all. Do not use this company. I am getting a 3rd party to deal with my refund as I will never contact the Fone house direct again. DO NOT USE FONE HOUSE!!
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