I was so excited to try this service but I was disappointed time and time again. The food comes to you looking like someone’s already chewed it and spat it back into the container, not at all what it looks like in their ads. Website is horrible and they’ve made it PARTICULARLY hard to find where to cancel or pause the subscription, how very convenient. The worst part for me though was choking on bones I found in their meals (2 separate meals) and when I reached out to them, they refunded me one measly meal and told me it wasn’t their fault since they buy their meat precooked from elsewhere. This is not the level of customer experience I expect when I’m buying almost the most expensive meal service in Australia. Do better!
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