food.bolt.eu

1
1 Based on 160 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

160 Reviews

5 Star
1%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
98%

All Reviews

Filter Reviews

Review Time

Omar Ghizzawi
Worst delivery experience of my life!! Estimated time was 25-40 mins, order arrived in 2.5 hrs!!!!!!

Worst delivery experience of my life!! Estimated time was 25-40 mins, order arrived in 2.5 hrs!!!!!!!!!!!!

I asked to cancel but support responses were really slow. I ended up receiving my order.

How hard it is to show proper estimated time based on driver availability?!!!! Seriously, so bad.

1
Date of experience: Feb 09, 2026
Sigmund Walker
Avoid at all costs! The negative reviews are accurate!

Avoid at all costs! The negative reviews are accurate! The company's true values show when issues arise. Their resolution process is non-existent, and they seem to prioritize profit over client satisfaction. A group of scammers! Do not use their service!

1
Date of experience: Dec 20, 2025
mall allen
NEVER EVER USE IN PORTUGAL!!!ABSOLUTELY…

NEVER EVER USE IN PORTUGAL!!!ABSOLUTELY THE WORST DELIVERY OPTION EVER!!! The food was late by an hour. No communication with a human. The Bangladesh guy who delivered missed the address three times because he was on a video chat!!!

1
Date of experience: Nov 06, 2025
Katerina Yanakieva
NEVER, I MEAN NEVER ORDER from bolt foods…

NEVER I MEAN NEVER ORDER from bolt food in Bulgaria. This company is a joke. We ordered food and everything that could go wrong, went wrong. First the order was “delivered” 2 hours later from the estimate. Then when we saw it was delivered (no notification) we searched for our food in the entire flat and on the front door too AND THERE WAS NOTHING. When we contacted support about the issue they told us straightaway it’s not their problem and they can’t refund the money and colsed the chat completely ditching us. Do yourself a favour and never order from there!!!!

1
Date of experience: Nov 02, 2025
Kasparas
Food was delivered in damaged packing

Food was delivered in damaged packing , all wet. Customer support just say sorry and refund closing cae without any details! Last time ordering from them. Wolt at least take care about their customers!

1
Date of experience: Oct 25, 2025
Paweł Michalski
They failed to deliver food from two…

They failed to deliver food from two different restaurants to me twice in the same week. Honestly, what else is there to say but to avoid it altogether?

1
Date of experience: Oct 17, 2025
Wolf
Bad service, even worse support

A lot of the times food delivery taking too long, food comes simply cold.But the support is one the biggest L I've used in my life. Unable to read all the questions, unable to assist, no empathy for the client what so ever. Sometime i even wait few hours simply to get an answr from support which is 24/7Highly recommend to avoid this app and use any other alternative in ur region.

1
Date of experience: Oct 13, 2025
Sven Esslinger
Poor customer service

Poor customer service. Food was not delivered. Bold customer service claimed it was delivered. Carrier apparently called and delivered. After asking to provide evidence no reply. 30 Euro order without any reply…

1
Date of experience: Oct 09, 2025
Mirzagayeva Zamira
Worst Food delivery experience

Very disappointing experience with Bolt Food. My order arrived missing key breakfast items (bread, tomato, butter) without any notice or replacement. Even worse, the chicken was expired and smelled terrible – completely unsafe to eat. I wasted almost 2 hours with customer support and got no solution. Unacceptable service.

1
Date of experience: Sep 30, 2025
Lara Hassan
Horrible

Horrible. Just horrible. The drivers don’t show up, they lie about being at your location, and customer service is useless. I ordered from a sushi place, my driver claimed twice he was “here” when he clearly wasn’t, then the order gets canceled and I’m told to wait 10 days for a refund. Ten days! This isn’t just bad service it’s a complete scam of people’s time and money.

1
Date of experience: Sep 28, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More