I placed an order at 20:44 and didn't receive my food until 22:05. I tried calling the store but there was no answer. I spoke with the support team who assured me it would arrive soon. However, I checked online and found out the store had closed early. The support team then informed me that the store left the auto-order feature on, which accepted my order automatically. They mentioned I would receive a refund in 3-5 business days. I advise avoiding this service as they seem unaware of store hours.
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