At the store on Westwood Lane in Wilkesboro, NC, I experienced a frustrating issue. After spending $209 on October 18, 2025, I noticed a duplicate charge on my debit card the next day. My wife reached out to the store and spoke with the manager, who advised her to contact the bank instead of addressing the issue directly. His response was unprofessional, and he refused to provide his name before hanging up. Although the charge was eventually credited, the manager’s lack of respect for a loyal customer was unacceptable.
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