I’m regret to not read the review before placing order online. I bought a pair or shoe costs £80 and request to collect at shop. Few days later I received email telling me it was ready to be collected. Then I went to the shop and wait for an hour, but they can’t find the shoe and told me they would call me when it was found. Certainly, they didn’t call me. I contacted them by online chat and requested to cancel order, however, they said the order can’t be cancelled. When I want to raise a complaint, they simply leave the chatting.
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