I did not recieve an item i purchased as the parcel was taken from the front of my building after being left on the doorstep in plain view . contacted the customer service multiple times which is typical automated response that have you to follow up so to actually speak to a person you have go through a 3 step process to get a human to speak to who replies in 3 working days . Unhelpful and not very cooperative i finally managed to get a form that they said i should fill out and return which i did within the same hour only to be followed up with no response . Completely unhelpful . I had to contact my bank to have some action taken .
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