I tried to place an order on 3rd March, following the order being placed I received an email stating there had been an issue with the card payment (their end not mine) and a request for me to try again. I attempted this and once again was told there was an issue with another request to try again. I made customer services aware that I did not want to attempt another payment as there was issues on their end and I felt uneasy and a response was issued to state no payment was taken. I have been notified by my bank today 15th April that a payment has been taken from my account that I have not authorised and I did not allow this company to save my card details. There is no contact telephone number in which to discuss this. This is a fraudulent transaction.
Claim your business profile now and gain access to all features and respond to customer reviews.
Forbidden Planet is the world’s largest and best-known science fiction, fantasy and cult entertainment retailer and the largest UK stockist of the latest comics and graphic novels. We specialise in selling action figures, books, comics, graphic novels, toys and games and we offer all the best merchandise from your favourite series.