This company has terrible customer service, it is non existent. The all in one trainer I purchased does not function properly and they will not respond. One of the worst companies I've ever dealt with! The trainer arrived with scratches, rust and the pulleys do not function properly. I would use a better company for your gym gear the customer service is based in Spain so even discussing issues is hard work. I have no choice but to get the bank involved. Spoke to Alex on the phone who who extremely rude and I made sure to record the conversation, his only answer was for me to email them. But, when you send emails no one responds.Also, they have responded to me below stating the problem has been resolved. Yes they have sent me some plastic parts but that does not mean the problem has been resolved. I am literally in the process of replacing these parts and I will let you know if the problem has been resolved or not.
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Force USA is the trusted name in strength training gym equipment. The brand is at the cutting edge of innovation and is favoured amongst serious athletes as well as home gym enthusiasts.
Force USA has been manufacturing fine gym equipment for nearly 40 years. The company controls the supply of equipment from conceptual design, engineering, component design, quality control, manufacturing and finally ensures a distribution and support network throughout the world.
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