I contacted my local dealer to schedule an appointment regarding a safety recall notice. Upon setting the appointment, I inquired about the duration of the repair. The service technician checked with the parts department and discovered they had no parts available. If I hadn't asked, I would have arrived only to find out about the lack of parts. The technician suggested I call back in a few weeks to check for availability. When I asked what to do if the recall issue rendered my vehicle inoperable, he advised me to reach out to another local dealer and hope for a solution. This experience has significantly changed my perception of this dealer and the manufacturer. After reading more reviews, I understand the negative feedback, which makes me consider alternatives.
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