Absolute trash. I've been without my vehicle 25 out of a 28 day month. For a transmission issue on a Ford Explorer Limited that I've had for 2 months. Unacceptable. I keep getting put off. I called Ford Corporate and got an "advocate" who isn't advocating anything. I'm a Chevy person myself and told my husband not to get a Ford and here we are.... the reviews from Groove Ford in Centennial, CO are ridiculous. I had no idea that dealership was so inadequate & unprofessional. Apparently this company doesn't care about it's reputation or it's customers.
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