Parts Plus serviceRang up Parts plus for a part for a customer on 2nd December 2024 to be told be delivered 5-7 working days waited 7 days not part arrived, rang them back to find out where it is to be told i got told wrong parts coming from Germany takes 7 - 10 days so 10th day came no part rang them again and got told its left Germany so be another 3-5days after that time waited no part arrived rang back to be told don't know when it will arrive and couldn't give a time scale when it could be. Asked to speak to manger didn't care less not even a sorry i had been told these different days and sorry for how long you have waited. This isn't the first time it has happened to us. we run a MOT & Service center we tell the customers what Parts Plus tells us and were the ones dealing with the customer to try and repair the cars as soon as possible for them.
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