My partner rang and ordered some MK3 focus centre caps for alloy wheels from parts plus in Warrington. We were quoted a price when we first inquired and were given a price of £6.06 each.We then rang again on Thursday to confirm they still had stock and re confirm the cost. We explained we would be there on Saturday to collect.Arrived on Saturday and the price had increased to £6.92 each. When I asked for an explanation I was told there had been a price increase ? !!! 14.5% !!! IN 3 DAYS !!!They could not care less, no apology so we took our refund and left, would NEVER use this company again for Ford parts.And it is strange because as a company you don't know who you are taking to. My partner is a director for the Ford RS owners club, the biggest Ford RS owners club in the world with members all across the UK and Europe and as far as America and Australia. I myself am the senior registrar for the same club and deal with every kind of Ford RS, yes even the one that sold for over half a million pounds only last year.But hey, who cares about customer service and what extra business some customers who are only spending a few pounds could put your way !Your loss Parts Plus. not ours :)
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