I've been waiting for over two weeks and my products are still in transit. They were gifts that won't arrive on time. There was no communication about the delay, and when I reached out, I was told it was due to the holiday season. I was promised delivery today, which didn't happen. If I'm lucky, I might receive them by the end of the week or the following week, making it almost a month. This is a premium brand that doesn’t even allow multiple offers during purchase, so they certainly profit well. My items were supposed to arrive nine days ago. While I understand delays can occur, this is excessive. Moreover, their responses seem like copy-paste messages, lacking accountability. Cheaper brands have offered me better options and even refunds. I'm truly disappointed and will not buy from them again.
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FOREO is the world's leading beauty-tech brand, stocked in more than 7000 stores and winner of more then 100 beauty awards worldwide. Through multidisciplinary collaboration between topflight specialists at the FOREO Institute, we have developed revolutionary innovations that surpass the cosmetic, providing a smarter and more effective way to care for yourself. FOREO is here to revolutionize the beauty industry with a simple promise – to give a new-found confidence to millions, through innovative beauty solutions that work.See more
