I've been waiting for over two weeks, and my items are still in transit. These were gifts that won't arrive on time. They never informed me of the delay, and when I contacted them, they blamed the holiday issues, assuring me I'd receive them today, which did not happen. If I'm lucky, they might arrive by the end of this week or the next, making it nearly a month. This is a premium brand that doesn’t even allow multiple offers during purchase, so they certainly profit well. My items were supposed to arrive nine days ago. While I understand delays can occur, this is excessive. Additionally, their responses seem generic and lack accountability. More affordable brands have provided me with better solutions, including refunds. I'm truly disappointed and will not purchase from them again.
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FOREO is the world's leading beauty-tech brand, stocked in more than 7000 stores and winner of more then 100 beauty awards worldwide. Through multidisciplinary collaboration between topflight specialists at the FOREO Institute, we have developed revolutionary innovations that surpass the cosmetic, providing a smarter and more effective way to care for yourself. FOREO is here to revolutionize the beauty industry with a simple promise – to give a new-found confidence to millions, through innovative beauty solutions that work.See more