If I could give zero stars, I would. Hers telehealth is absolutely the worst, and my experience trying to manage a Wegovy prescription with them was incredibly disappointing.They are completely overpriced and offer zero actual customer care. I recently paid a $99 consultation fee just to renew my ongoing subscription because their automated system prompted me to. When I reached out to my assigned medical consultant, Matthew, he was extremely rude and dismissive, telling me to come back in 3 weeks since I still had a little medication left.I did exactly what he asked and messaged back 3 weeks later. The result? I was completely ignored. He never answered and actually just closed the message thread, leaving me hanging with only one dose left.Do yourself a massive favor and save your money. Do not use Hers. Go see your own family doctor! They will gladly write you a prescription for your medication without the exorbitant fees, the rude staff, and the complete lack of basic service. Dealing with Hers was a total waste of time and money.
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