I paid for the purchase. It is suppose to be 24 hr delivery. I work nights and have literally lost sleep waiting for the delivery. I got notice it was to be delivered Saturday between 9:15 and 1:15. No delivery came. I got a notice stating I missed the delivery. Impossible. They sent another notice saying Monday between 9:15 and 1:15 then it got updated to 2:15 and 6:15 then it changed to 1:15 and 5:15 the. To no surprise they said I missed the delivery I waited literally by my phone only to get another notice saying it would be Tuesday. This medication is supposed to be refrigerated. Impossible I waited and also had it in camera on my T.V. Ups had me on hold for 25 minutes to get disconnected. It’s been a very frustrating experience to say the least. This whole experience has been disappointing. I spoke with the pharmacist and he stated it was packed in ice but has most definitely melted by now. It’s my first experience with Wegovy and Livewell. I guess high expectations leads to disappointment! I received the package on Tuesday late afternoon. Spent 4 days waiting. Ups courier service was an absolute nightmare. This whole experience was valuable in what to do and what not to do. I would recommend Livewell but with different options on the courier service they use.
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