Her’s support capabilities are horrific. My initial experience was fantastic until I experienced a problem with my order. The issue took weeks to resolve, customer support was unresponsive, and lacked attention to detail leaving me confused and frustrated with how to solve my problem. I loved how easy it was to use this platform to set up my prescription but after one issue - the support experience was so bad they have lost my trust and my willingness to use or recommend this service moving forward.
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