Do not use this website for several reasons!
1. They are focused on selling product- not on your health concerns: in the initial stages of the consultation I selected the option to have a video call to verify my weight and discuss medications. This request was repeatedly ignored by not initiating that request and repeated prompts requesting a photo of myself to move the process forward. Their poor customer service seems like an intentional tactic. I gave in several times to move the process forward. There is no realtime conversation- only asynchronous replies.The only option to move forward is to comply with their prompted request. No option for phone call or in person real time discussion with medical professional!
2.I was connected with a nurse practitioner who sent copy and paste messages, essentially one per day (except on one day). This is not healthcare. It was only after I requested my consultation fee be refunded that my prescription was made, but with none of my questions answered (essentially I randomly picked picked a mediation-not even knowing if it was a good choice- and they wrote a prescription for it).
3. They made it difficult to get the prescription filled at my pharmacy- slowing down the pace in hopes of filling and sending the mediation to me using their service… at nearly double the cost of going to my pharmacy. Walking into a medicenter or making an appointment with your doctor will speed the process up significantly and give you proper medical advice.
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