I have received guidance from a tenant advocacy group and will be scheduling an assessment of the numerous issues in my home, including problems with the front and back gardens, kitchen, loft, and unsealed brickwork. I should have been contacted for repairs long ago, but that hasn't happened. These are serious health and safety concerns, yet they remain unaddressed. I have expressed my frustrations to your support team, who seem indifferent to the needs of tenants. It's disheartening that despite the substantial rent collected, little is invested in property maintenance.
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