Bought a mattress and adjustable bedframe from Mattress Firm just over a year ago. While lying in bed a couple weeks ago, part of the bedframe collapses. Luckily we didn't get hurt. Put a claim through and got denied saying accidental frame damage is not covered. This is a bullshit excuse not to pay for a problem with the bedtime. Spend 4 digits on an adjustable frame and only got a year of use? Horrible warranty company.
Claim your business profile now and gain access to all features and respond to customer reviews.