I purchased a warranty for a device and they cannot "find it in their system." I spent exactly 58 minutes on the phone trying to clear this up and was told there was nothing they can do. I have a copy of the email receipt for the purchase and a screenshot of all my purchased warranties. They could verify all the warranties except the one I was calling about. I asked repeatedly what could solve this problem and I was told "nothing."I was told that something wasn't entered into the system correctly and that there was nothing they could do. Finally I was promised that someone would investigate and get back to me the next business day, and no one did.
Claim your business profile now and gain access to all features and respond to customer reviews.
