The communication is severely lacking; you have to constantly push for updates. The paralegals seem to lack competence, providing directions that could endanger the case by sharing information with opposing counsel. I went to the office to sign settlement papers, but no one there had any knowledge of the situation. They’ve held my settlement check for over 30 days, promised it by Christmas, and now it’s January 13, 2026, with no response about when I will receive it. I'm considering legal action! This once family-oriented business now operates like a large corporation that no longer cares. They resemble big box stores and are disappointing. They do not genuinely prioritize their clients. I recommend looking for a smaller firm instead.
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