Great smart watches, haven’t had an issue . However, the first time I have to use customer support for a $300 titanium watch band which lost screws time and time again (almost losing my watch completely in a few cases as it was a divers band,) they could not provide replacement screws for the links (which every jeweler I contacted could not replace) and could only offer I buy a new one at 10% off. Incredibly disappointed as the band was even a year old and I would have to spend another $270 plus tax… for what is probably a $0.03 part. Almost seems by design, like the flaw in the screws of the band is intentional… so you need to buy a new one or a whole new watch for that matter…Be warned… don’t buy the QuickFit® 26 Carbon Gray DLC Titanium Dive BandPART NUMBER010-12580-00
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