While the staff are friendly, the business model relies on deception and scamming. The learning modules contain broken links, and it takes ages to get the Knowledge Questions marked. There are hidden fees in the certificate, like the omitted First Aid certificate. The sales team constantly pressures you about extensions. I've heard of threats of lawsuits against those who requested refunds in a timely manner, leading many to pay the exorbitant fees. If you doubt me, check online; many have shared similar experiences. It's appalling. Don't be swayed by positive reviews; trust your instincts and look elsewhere.
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