I purchased a vehicle in May and initially noted that while the car seemed acceptable, the customer service was extremely disappointing. An update: since then, I've driven it less than 2000 miles. I recently took it for what I thought would be a routine inspection, but it turned out to be anything but! The inspection revealed that both the front and back brake pads and discs needed replacement, costing around £1000. Caution is advised; I recommend looking elsewhere for a vehicle where honesty prevails, or if you choose to buy from this seller, ensure you have the vehicle thoroughly checked by a trustworthy and independent party. I will definitely not be returning to this seller.
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FOW is the original, multi-award winning Car Supermarket with two fantastic locations in Winsford, Cheshire and Trafford, Manchester. We were born in 1959 and have perfected the UK's easiest and most enjoyable car shopping experience with a focus on fantastic customer care and great prices - values that stay true to this day. To keep things nice and easy we launched FOW Perks to help make your car buying experience a great one! What does this mean? You can reserve any vehicle FREE for up to 48 hours (you won't find this elsewhere), buy online or instore with an expert handover and home delivery available, request a personalised video from home, arrange a test and even part exchange or sell your old car to us. To support this further, our technicians will prepare your new car to the highest standard using industry leading technology and processes. Every vehicle receives a PDI (Pre Delivery Inspection), PSI (Pre Sales Inspection) alongside quality control, multipoint photography process and final sold checks to ensure all aspects of your vehicle match the FOW quality standard. Chat to our team today, we'll help answer those all important questions and help you drive away in the car of your dreams - this is FOW.
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