The first item was a $120 coat that advertised faux fur details. Not even close. Cheap velveteen. Looked like it came from the Halloween store. Even worse is the $15 return shipping. And you only get store credit. Next thing I got was in my size but way too tight. Again, had to pay for return shipping. Next size up is huge! Other people have complained about sizing; the company says "sizing may differ a couple of inches or two depending on fabric." A couple of inches is a whole size difference! I ended up having to eat $170 because I don't want to spend a total of $45 on shipping and risk another crap product. In the end, I'm stuck with something I can't wear after all that. Customer service was prompt and nice, but terribly shoddy products & one of the worst online shopping experiences I've had & I shop a lot. Huge hassle and waste of money.
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