I prepaid for my week long car rental and got a great price until I went to pick up the car and they tried to charge me more than double what I paid. The old black woman at the airport office in San Diego wouldn't even tell me her name and she had no business card or name tag or anything. I spoke with her manager, Mr. Garza, and he was an equally rude jerk, demanding more money than what I agreed to pay for the rental. After, I decided that I would not rent a car from them and get my money back because I did not want to pay more than double what we agreed on and what I prepaid online, I hung around and overheard them do this same scam to the next two people in line. Those people were upset too but they paid it. It has been over two months and I have contacted customer service and even their corporate offices and I get no assistance and no replies. Is everyone at Fox Rent a Car a total jerk? It seems so. I have to now take them to small claims court to get my $335 back that I paid to receive nothing but a huge inconvenience. How do they find such rude employees? I don't know but I have never had such a horrible experience with renting a car before. Dishonest scam artists at Fox Rent a Car Simply a horrible experience! They took my prepaid reservation and then tried to charge me more than double when I came to pick up the car. I have already reported them to the State Attn General and now just waiting for small claims court to get my money back plus additional expenses. Mean and dishonest people running this company.
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The Discount Car Rental Company - Car Rental from Fox Rent A Car, a discount car rental company serving over 20 major airports in the United States, with another 100+ locations worldwide. Fox Rent a Car Provides quality Rental Cars at discount prices.