Very very disappointed and let down by this agency not sure why they have so many branches. This is our first rental by all young individuals and teenager, it has gone horribly wrong.
From signing our tenancy, the process was very rushed. Since moving in , we have been here less than 4/ 5 months in October , we had a broken dishwasher, broke toilet, broken cooking hob, mouldy bathroom. No checks were done prior moving in so nothing was updated or refurbished. Now in February we are experiencing extreme mould which is making us sick. We have had little to no help from this agency as they claimed “it’s the landlords responsibility” and I don’t even know where they found this landlord.
We haven’t been taken seriously and disgusted in how this is how our first tenancy has gone. We will forever have no excitement in renting
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Foxtons is London's estate agent. With over 50 offices across London and the Home Counties, Foxtons specializes in sales, lettings and property management.
