foxylocks.com

3.8
3.8 Based on 659 reviews

Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Holden
Customer for over 10 years

I have been purchasing Foxy Locks since they was established years ago. I have never had any issues with quality and longevity up until my last two purchases. In 2014 a 20inch deluxe 165g set was £78 and lasted YEARS and that was with my teenage self backcombing them, putting constant heat on them with no protection, wearing them everyday and generally not looking after them very well. Now at 20 inch set costs over £200 and I was lucky to get one wear out of them before they started matting and tangling! I buy expensive products, hair masks, shampoos and conditioners and oils to look after them like I would my own hair and nothing improves them. I thought the first set I purchased was faulty so I gave FL the benefit of the doubt and got on with it. This is now my second purchase of this new “quality” hair and I can safely say they have increased their prices and decreased the hair quality. I contacted customer services with pictures and they told me to purchase their aftercare. In the past I didn’t use any aftercare and they continued to be perfect for years and years. Now I can’t even get one wear out them, the current set I have now I’ve had for just shy of a year and only wear them around once a month if I’m doing something significant that is around 12 wears and they are wrecked! They tangle and knot whilst worn and look stupid when out. I’m disappointed to say I will never be purchasing from Foxy Locks again after being a customer for over 10 years. I will take my money somewhere else where the extensions can be worn more than once before looking tatty, matted, frizzy and dry.

1
Date of experience: Aug 17, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More