I purchased Chestnut Luxurious 26" Silk Seamless Clip In Hair Extensions 300g for £175 from the outlet. I was shocked at what I received. Please heed all the other bad reviews and don't buy from this company. I bought some samples first to get my colour match and the sample hair was so healthy, nothing like what I was sent for my big purchase! I tried to work with it as I've been waiting to get some good clip in hair extensions for a while. I tried my salon products which made it slightly better, but once you wear the hair it looks like dreadlocks, it gets so matted. Like Hagrid as another user has described. I actually think the hair is from an animal or mixed, as I've never known human hair to act like this. I've had damaged hair when I was younger and it didn't mat like this. I emailed them and this is the response I got:'HiThank you for your email. I am very sorry but unfortunately as stated on the website outlet item's are a final sale and are non returnable, it is stated that these are old quality discontinued stock so the quality and lifespan will be lower than our current regular stock such as our samples. We can recommend selling these on via sites such as Vinted or eBay. These shouldn't be damaged as these are all brand new set's that haven't been used they are just our old quality stock, if you would like to send me some photos/videos of the problems you are experiencing then I can try my best and would love to help you with this and give you some advice. I look forward to hearing from you.Kind regards, Tegan' They will breach your consumer rights, the hair I bought was described as 'luxurious' but now they are openly admitting it's low quality. I have reported to Citizens Advice and trading standards and I suggest you do too. They need closing down! I've asked for proof that they use human hair and they didn't send it. They think their policies over rule the 2015 consumer rights act and won't let me create a return as it is a 'final sale' which isn't even a thing in the UK due to the consumer protections in place.They had the audacity to tell me to sell the hair on a marketplace. Just because you're okay scamming people out of their hard earned cash doesn't mean I am!UPDATE:Trying to remove my review even though they know exactly who I am!UPDATE:How can you respond and say there was nothing wrong with the hair! It even had knots and bits of glue in it. It's so damaged and it matts into dreadlocks. You can't over rule my consumer rights. You've been reported to trading standards, hope everyone else that has been scammed by you does the same and you're closed down.UPDATE 2:I returned the hair and I've had not correspondence from them at all. Probably post it out to another another customer.
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
