I have been ordering hair for years from this company. I have all the receipts to prove this. I order hair - iced latte 24 or 26 inch every 6 -8 weeks, because it gets really dry and course. I reached out to the customer service team and they are not helpful at all. Once u make a purchase they do not care and will make you send the hair back, do multiple tests on the hair, then assess the hair, then decide whether your hair deserves replacement or compensation. This process would take several weeks to complete. There must be a better way to address issues. I even asked them to give me a call so we could speak about it, rather than discuss over email, they refused a phone call, telling me you can call us, in the UK. I live in the US. You would think after I spend thousands of dollars with a company that the service would be better. Sadly I will not order again, nor do I recommend.
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
