After reading through reviews i see a lot of people are having the same issue as myself. Firstly my extensions 26inch platinum were lost. Back and fourth to foxy locks for answers and they keep telling me i had to wait to follow procedure when in fact all it took was to ring DHL to find out my extensions were lost. After that process and multiple calls and emails. I get landed with a customs bill of over €100 after paying €300+ for extensions. Had no choice only to pay.After a few wears, mind you I’m buying from this company for 6 years the extensions start to matt and become uncontrollable. Going into a ball and having to brush constantly. The quality not the same. Have to be synthetic!! After reading other people reviews i see a lot of people saying the same. I reached out to customer service AGAIN sent pictures and they ask me to send back to review. As if, as i am after going through so much already with this order was i gonna go through the process of sending them back. I am hugely disappointed and saddened that you would treat loyal customers like this. To con them into buying faulty expensive goods. I will be taken this further. And customer service is quick but condescending in there replies not at all helpful. Not a fan!!
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
