foxylocks.com

I have been using Foxy Locks for years….

**As per your reply, it’s the same to everyone, you won’t exchange or refund if you’ve taken the hair out of the box, the only way of knowing what condition the hair is in, is by taking the hair out of the box, so what would of been the point in emailing you?You’ll say exactly what you have done here and to all the other people complaining about the recent quality, a little reminder that you keep emailing me asking for a review, so I reviewed and it was July. It’s all well and good ignoring your customers but at some point you won’t have any because of your refusal to listen to them when they tell you that the goods they are receiving have drastically reduced in quality.These aren’t new picky people saying these things, these are people who have been loyal customers of yours for a long time, it’s your business not ours, so feel free to keep crapping all over it**I have been using Foxy Locks for years and have always told people they are the best quality clip ins out there, the hair lasted forever, was really soft, didn’t tangle and you could dye and style them easily, the clips were strong and the hair blended beautifully. This year I have ordered a set of clip ins and a ponytail and both were shocking quality, the hair used is completely different to what was, the clips are flimsy and tug on your hair, the stitching came out of 2 of my clips, if you tone them like I always have, they now go patchy, after 2 wears of the ponytail the hair is matted and unwearable, they shed, the hair is so much thinner and the hairs been cut wonky.It looks like someone walked around the floor of a wig making factory and collected random strands of hair, stuck them to a band of glue and then sold them without telling their customers that something has definitely changed.

Date of experience: Jul 04, 2022