Extremely disappointed!! I’ve been buying Foxylocks for 7 years now since 2015 and I’ve bought over 15 pairs. I recently paid £522 ( I had a 10% discount code) for 2 sets of 26inches to make a wig as I struggle with alopecia. I’ve been doing this for 7 years now and have never had any problem with the hair until now. I’ve dyed the hair with semi permanent Adore dye which is vegan friendly and has no chemical (same dye I’ve been using for years). The hair is USUALLY soft silky and last forever but unfortunately I feel as though I may have had a bad batch. I’ve had the hair since 22nd July which is 1 month and the hair is shedding, knotty, matts and is so frizzy. I contacted foxylocks and they said I should get a deep conditioning mask which I have done twice and left it over night but I am still left with the same results. I know asking for a full refund might be out the question but I was told I can’t be partly refunded because I had a 10% discount code even thought I’ve been a loyal customer for 7 years, have never had this problem before and have bought over 15 pairs costing £3000 and have spent £522 now on something I can only throw in the bin after a month. Extremely disappointed is an understatement and I’m sad to no longer be supporting the business.Changed my review as I noticed I bought my first pair in 2015 lol I’ve been supporting since the beginning!!!
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Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
