In what was thankfully my last interaction with FPL due to moving out of state. I was hit with a $2600 bill, which was accrued due to issues with their own meters being unable to read my electricity usage. For months ahead of the move, I attempted to get a better idea of how to extend the payment deadline due to the large sum of money. I received different answers, the best of which was "we'll just have to wait and see." Upon receiving my final bill, I was given 3 weeks to pay the amount in full. I managed to receive a slightly better extension (one more week) after navigating a familiar process - trying to reach a representative after being repeatedly told that speaking with a human was not an option by their unhelpful automated answer system.As a resident of Florida for more than 30 years, this was representative of FPL's modus operandi: extract as much money from your customers as possible, offer substandard service, deny accountability, and use your own failures to extract a bit more. Thankfully for FPL, which is effectively a state monopoly, the options for Floridians include dealing with it or moving to another state.
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