I would rate this brand zero stars if possible. The experience has been terrible. I ordered a dress in June, but there were delays because the shipping company incorrectly claimed I owed import duties. The brand confirmed I owed nothing, but I kept receiving notices to pay. They assured me they were handling it, yet I've had no updates in weeks. Now debt collectors are contacting me, threatening legal action if I don't pay. Lesson learned: avoid ordering if you want to steer clear of such issues!
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