fr.claudiepierlot.com

1.6
1.6 Based on 61 reviews

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Average Rating

1.6

/
5

61 Reviews

5 Star
13%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
82%

All Reviews

Filter Reviews

Review Time

NeverTry__53
I love the timeless classic styles.

I love the timeless classic styles. I exclusively purchase clothing from this brand—either through the online platform or at the boutiques managed by a fantastic representative. She is simply wonderful and always offers the perfect accessories and advice on how to match and style the beautiful garments available. She truly enhances the entire experience, and your clothing makes me feel incredible. THANK YOU!

5
Date of experience: Dec 12, 2025
Melody Price
Great brand experience

The staff is very friendly and helpful. The product quality is excellent, and I love the style.

5
Date of experience: Dec 12, 2025
Joey Ross
Exceptional service from the staff

The two employees at the store in Lisbon are outstanding. They provide excellent service.

5
Date of experience: Nov 25, 2025
MW48
Pleasant surprise

I was initially hesitant to order from this brand after reading various reviews, but I'm glad I took the chance. My order arrived promptly and in excellent condition. I absolutely love my new skirt!

5
Date of experience: Oct 04, 2025
Rebecca
Frustrating experience with billing issues

I would rate this brand zero stars if possible. The experience has been terrible. I ordered a dress in June, but there were delays because the shipping company incorrectly claimed I owed import duties. The brand confirmed I owed nothing, but I kept receiving notices to pay. They assured me they were handling it, yet I've had no updates in weeks. Now debt collectors are contacting me, threatening legal action if I don't pay. Lesson learned: avoid ordering if you want to steer clear of such issues!

1
Date of experience: Sep 17, 2025
Heather
Quality issue upon arrival

I received a beautiful black faux fur coat, but it arrived poorly packaged with six loose front buttons, two of which were hanging by threads. I had to take it to a tailor immediately. The coat was originally priced at about 450 euros, purchased for around 250 euros in the sale, and it arrived in this condition? It's unfortunate because the coat is lovely aside from this.

1
Date of experience: Sep 05, 2025
SC51
Disappointing customer service

Terrible experience. My order never arrived, and I was blamed for it. The refund process is nonexistent, even though they are clearly at fault. Their process seems to violate distance selling regulations, and it feels like a scam.

1
Date of experience: Aug 29, 2025
Lisa Reed
Not worth a single star

Not even worth one star. I recommend avoiding this shop. I have been waiting over two months for my refund.

1
Date of experience: Aug 21, 2025
Lorinda Cooper
Terrible experience with order delivery

I ordered a dress for a specific event, but it was sent to the wrong address. I tried to communicate with customer service before delivery, but they only spoke a different language, which was unacceptable. I managed to have it redirected to a pickup location, but it never arrived there either. It's been almost a month, and I'm still waiting for my refund. Customer service said the investigation is ongoing, but other companies provide far better service. This is unacceptable, and I will not be returning.

1
Date of experience: Aug 13, 2025
Tonya Hughes
Lack of transparency from the sales team

The sales representative did not inform us about the VAT form when we purchased a significant amount of clothing.

1
Date of experience: Aug 11, 2025

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