I ordered a pyjama for my baby on 17th May 2020. It has not reached yet and my baby has outgrown the size. Desperate, I opted for a return in that order, and they told me to "send the item back", when I have NOT RECEIVED the item in the first place! They don't care to reply, no matter how many messages you send via customer service portal. Where is my money??Absolutely shameful.
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