Terrible service, do not use!Terrible service purchased a voucher for my stepmother on Saturday 21st December, as their adverts all stated order now in time for Christmas AND I paid and extra £8.50 for next day service, just in case. Nothing arrived at all! I contacted them to complain and ensure it arrived the next day, but the response I got was 'your order has been dispatched but on this occasion our courier has not fulfilled their time slot.' I let them know I wanted the gift and my £8.50 for the next day postage refunded, at the very least. I have heard nothing back since, it is now the morning of 28 December and still the gift has not arrived. My stepmother had to go without a present as I had no refund and could not afford to buy an alternative. Will not be using this company again. There are several alternatives out there that do fulfill their orders!!
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