In answer to some recent negative comments, I would counter these. I use these vouchers to book hotels I want after I've selected the hotel. I decide on where I want to go. Get a voucher ready to be purchased, phone up the hotel, confirm the date, advise that I'm planning to use a BaG voucher. If the answer is n then I don't buy the voucher and try an alternative. If the answer is yes then I buy the voucher and request the free e-voucher and once the e-mail comes in I quote the reference number. Process seems to work OK but would be better if I could just do both parts on one website.
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