I've received "3 Tage in Europa" smartbox as a gift and I have encountered so many issues trying to use the voucher. It's impossible to book hotel directly through their smartbox website even though they claim they have over 560 choices for you to choose. The dates are always blocked. I've tried writing to them via email to make reservations. They keep telling you they will check with hotel but 2 months have passed and I still have not receive any confirmation from them.Please do not buy from them. This looks like a scam to me - you will end up having a voucher which you have no way of using it.
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