Smartbox has stolen my money. I tried many times to book different hotels in Switzerland and elsewhere. Always waited 2-3 days for an answer if they would honor my CHF 359.- Smartbox gift from my girlfriend.Unfortunately I cannot spend 24/7 making reservation requests and them later...days later... not being honored.So finally my Smartbox ran out. I found no easy place where I could get it renewed. Finally after numerous indirect ways, I found someone who was happy to extend it. Now, again I tried a few times to book places and again no joy. Again, this Smartbox Voucher has expired.This time the Smartbox people said: sorry, your CH 359.- bleongs to us, with no alternatives. Basically, buyer beware.I warn everyone to stay away... that this is not an honest or serious company. Beware... from my experience there are no rooms available. They are selling something that is at best slimy, and at worst a fraud.Absolutely shocked never to repeat customer.
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