Why can’t I give a zero?!?! Without a doubt the worst online experience I have had. Paid for fragrances. Waited over a week before inquiring about my order. Received no reply. Many days later got some bullshit email about having computer issues. If guy who answers emails is the owner he is a thief, a liar, a con artist and has zero integrity. Kept promising my order was on it’s way but never had any intention of delivering. I contacted my credit card company and placed a provisional dispute against the company with an option to cancel. Now Fragman is basically begging me to remove the chargeback. I found out why. What I did can eventually hurt his ability to do business by raising his interest rates and operating fees. I asked this James guy one last time to just send me a tracking number and I would remove the complaint. He refused of course. I have since found out that he has scammed many others and not refunded them either. I have now escalated the complaint and I hope they take away his ability to do business. Do yourself a favor and contact your credit card company or whatever method you used to pay. File a complaint so he can’t do this to any other unsuspecting customers. I have left bad reviews on every one if his posts on social media and will continue to do so. DO NOT USE FRAGMAN FOR ANY OF YOUR FRAG DECANTS!!!! So many other really great honest decanters out there. This guy is a cancer to our hobby/obsession. Do not allow yourself to be fooled by his nice looking posts and videos. He will absolutely steal your money and ghost you.
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