Review Time
I wish I had read the trust pilot reviews before wasting $70 on a decant from this company. Terrible, Terrible, Terrible!! My decant smelled like they may have mixed a couple of molecules from the fragrance in with cheap aerosol shaving cream. Just don't do it.
I wish I had read the trust pilot reviews before wasting $70 on a decant from this company. Terrible, Terrible, Terrible!! My decant smelled like they may have mixed a couple of molecules from the fragrance in with cheap aerosol shaving cream. Just don't do it.
If I could give this company no stars at all, I would. Had to give them one so I could write a review. Beware! Please don’t buy anything from this company. Products and customer service (by email only) is subpar. Products are not as displayed on their website. Cheap smelling knock offs.
I've ordered from them 2 times, the first time was to try a limited edition scent before I spent $200 on it, while that scent was what the original actually smelled like, it was almost like it was "watered" down which I didn't realize until I did buy the actual fragrance from Sephora. The second time, this past week I was going on vacation so I wanted smaller samples of some scent to make going through tsa easier. I ordered a 5ml size of Initio Absolute Aphrodisiac which I have bought an actual bottle of from Initio before but it was almost out and a new bottle wouldn't be here in time. Whatever they sent me was NOT Absolute Aphrodisiac, not even close, maybe it was from a dupe (which is still UNACCEPTABLE) or maybe they sent the wrong one but now I'm left wonder if the other scents 2 of which I had never purchased before are actually legit. Beware! Save your money and try a more reputable rebottling company!
Oct 6, 2025Missing a lot of Product. I ordered Creed sample set only got 3 of 5. I also got De Marly Sample set got 4 of 5. Got product fast, but I had asked for a refund just as I made order, it was ignored, The next day shipped it. Asked if the could send missing stuff I ordered, again I was Ignored, spent $70 for this stuff, don't bother they won't answer you!
Definitely not original scents! We are going on vacation, so we ordered several travel and samples of fragrances that we currently use or have at home to take with us in our carry-on. To our surprise, the products received all smelled like expired/ old fragrances. It was such a disappointing experience. The Azzaro collection (for which we have 2 original bottles at home) did not even smell similar to it! They don’t do refunds for travel or samples, so, they offered a “replacement” if I contacted them within 48 hours. I did and they left me on read.. Honest advice, Stay away from this store, and save yourself the disappointment.
Took a week to ship out and I tried to cancel and they ignored my request and did not respond. Shady Company. Also product ordered was nothing at all like what was pictured on the website. Possibly fake product. I have know way of knowing. Would not recommend at all.
Why can’t I give a zero?!?! Without a doubt the worst online experience I have had. Paid for fragrances. Waited over a week before inquiring about my order. Received no reply. Many days later got some bullshit email about having computer issues. If guy who answers emails is the owner he is a thief, a liar, a con artist and has zero integrity. Kept promising my order was on it’s way but never had any intention of delivering. I contacted my credit card company and placed a provisional dispute against the company with an option to cancel. Now Fragman is basically begging me to remove the chargeback. I found out why. What I did can eventually hurt his ability to do business by raising his interest rates and operating fees. I asked this James guy one last time to just send me a tracking number and I would remove the complaint. He refused of course. I have since found out that he has scammed many others and not refunded them either. I have now escalated the complaint and I hope they take away his ability to do business. Do yourself a favor and contact your credit card company or whatever method you used to pay. File a complaint so he can’t do this to any other unsuspecting customers. I have left bad reviews on every one if his posts on social media and will continue to do so. DO NOT USE FRAGMAN FOR ANY OF YOUR FRAG DECANTS!!!! So many other really great honest decanters out there. This guy is a cancer to our hobby/obsession. Do not allow yourself to be fooled by his nice looking posts and videos. He will absolutely steal your money and ghost you.
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