Similar experience with other reviews on here. They added extra face masks to my order and charged me without my consent m neither could i review the order before they charged me. The face masks cost even more than the items i actually ordered, the ice globes. When i contact customer support they kept offering other options, instead of refunding/modifying the order. After having to repeat myself 2 times that i only want to cancel the face masks, they say it is no longer possible since the package is shipped. Now they only offer the option of returning the masks, but i have to pay for the (expensive) international shipping fee myself.Update: I got my refund eventually, but it took 3 months
Claim your business profile now and gain access to all features and respond to customer reviews.
The best ice globes
We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide!
Cruelty- Free
None of our products or formulas have or ever will be tested on animals.
Vegan
We are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.See more
