Similar experience with other reviews on here. They added extra face masks to my order and charged me without my consent m neither could i review the order before they charged me. The face masks cost even more than the items i actually ordered, the ice globes. When i contact customer support they kept offering other options, instead of refunding/modifying the order. After having to repeat myself 2 times that i only want to cancel the face masks, they say it is no longer possible since the package is shipped. Now they only offer the option of returning the masks, but i have to pay for the (expensive) international shipping fee myself.Update: I got my refund eventually, but it took 3 months
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The best ice globes
We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide!
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