UpdateOnce I commented here, they reached out to me and reimbursed full cost. This all could have been avoided if they helped me when I approached them first time.Their flawed website and customer service divert attention from the product itself (Ice Globes), which I really like.--------------------Last week, I wanted to buy Ice globes, which I did and I entered my credit card information. Then, somehow, they also took my money without my consent and sold me 4x of comfort sets, which I never wanted or planning on buying. Right away, I contacted their customer support to cancel 4x comfort sets and reimburse money. They came back with lame excuse that they could not help me because it was shipped already and now I have to send them back 4 massive boxes and they wont even cover the costs. This is unethical and unacceptable behaviour from the company. I will keep telling people about my horrible experience and to stay away from this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
The best ice globes
We were the first company that introduced ice globes to the market in 2018. We have set the ice globes trend worldwide!
Cruelty- Free
None of our products or formulas have or ever will be tested on animals.
Vegan
We are vegan meaning that none of our products, packaging, formulas or ingredients contain animal derivatives or animal-by-products.See more
