framebridge.com

2
2 Based on 154 reviews

You can Framebridge just about anything—and we have. A million custom framed pieces and counting....

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Celia P.
DO NOT USE FRAMEBRIDGE / Shoddy work / Sending it back is not worth it

If you have a nice piece of art that you need framed, DO NOT USE FRAMEBRIDGE. We thought we were getting a good deal at $300, but the bottom line is you get what you pay for. Our frame showed up with massive gaps in the corners (the pieces of wood did not sit flush against each other). The hardware connecting the corner mounting brackets looked like a kindergartener had screwed it in. You could tell that whoever did the work just didn't care. Because we had a bigger piece of art, Framebridge gave us "corner brackets" to mount on our wall. These corner brackets are a nightmare to level, even though their YouTube instructions make it seem easy. Why Framebridge couldn't just install a nice, sturdy picture wire in is beyond me. We sent an email with pictures explaining the shoddy work, and to Framebridge's credit, they offered us a free shipping label to return the frame and fix it for free. But, the hassle of having to re-pack and re-ship a nice piece of art to ensure it wouldn't get damaged in transit just was not worth it. You are better off going to an in-person, professional framer than using Framebridge if you want to frame nice art. Honestly, you are probably also better off going to Michael's to frame a piece of art that is of lesser value.Overall, we had a terrible experience with Framebridge.

1
Date of experience: Nov 09, 2024

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