This has got to be one of the worst online experiences I ever had. This ordeal spanned over 3 months and things are STILL wrong. Absolute incompetence. I send 4 pieces of original art to be framed. When I get them back, 2 of them are incorrectly oriented so I send them back to be oriented correctly with photos of how its supposed to oriented. They send one back and yes, they oriented it correctly but they did not change the hangwire in the back so I cant hang it in the correct orientation. I cant change the hangwire myself because the hangwire is too short to reorient it. Then I keep waiting for the second piece and finally they let me know that theyve RIPPED my piece of original art. At this point Im livid so I just tell them to send the final frame back to me but I tell them that they messed up on hangwire on the previous re-do and to make SURE that its correctly oriented. I received my final piece that they ripped today and guess what? Its still oriented incorrectly.People, save yourself the trouble. Go to your local framer, pricing is going to be similar and they wont botch your frame project like framebridge.
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